📜 Terms of Use (EULA) for 24KX.Gold

1. Introduction

Welcome to 24KX.Gold ("Company", "We", "Us", "Our"). These Terms of Use govern your use of our platform and mobile app, which allow users to buy, store, redeem, audit, and sell physical gold in various forms, including gold grams, bars, and coins.

2. Eligibility & Account Registration

You must be at least 18 years old to use our services.
All users must complete identity verification (KYC) before transacting.
You are responsible for securing your account credentials.

3. Gold Ownership & Auditing

When you purchase gold, you legally own the physical asset. It is stored securely in licensed vaults.
We offer both one-time and subscription-based professional audit services for your gold holdings.
Audit results are non-transferable and provided based on available information at the time of review.

4. Subscription Terms

Auto-Renewable Subscriptions: Our Unlimited Audit Access plan is an auto-renewable subscription that provides monthly access to gold audit services.
Billing & Renewal: Subscriptions are billed to your Apple ID account and renew automatically unless canceled at least 24 hours before the end of the current billing period.
Managing Subscriptions: You can manage or cancel your subscription at any time in your Apple device's Settings under Subscriptions.
One-Time Purchase Option: A one-time audit product is also available for users who prefer not to subscribe.

5. Pricing & Payments

Gold pricing is based on real-time global market data and may fluctuate.
Audit subscription pricing is displayed in-app and may vary by region.
One-time audit and subscription purchases are final and non-refundable after audit completion.

6. Storage, Redemption, & Delivery

Your gold is stored in secure, insured vaults. Storage fees may apply.
Redemption of physical gold (bars/coins) is available for delivery to your verified address.
All shipments are fully insured during transit.

7. Refunds & Cancellations

Gold purchases are final due to market volatility.
Audit subscriptions can be canceled anytime via Apple Subscriptions but are non-refundable for the current billing cycle.

8. Compliance & Disclaimers

24KX.Gold complies with all applicable AML and KYC laws under FinCEN.
We do not offer financial or investment advice. All purchases are made at your own discretion.
We do not offer leveraged, speculative, or margin-based gold products.

9. Limitation of Liability

We are not liable for market changes affecting gold pricing.
We are not responsible for user errors, including incorrect data or account misuse.
We are not liable for shipping delays due to carrier disruptions.

10. Governing Law

This agreement is governed by the laws of New Mexico, USA. Disputes shall be resolved through binding arbitration in accordance with applicable laws.

11. Contact Us

For questions or concerns about this agreement, please contact us at support@24kx.gold

Terms of Service